K. Markovych

AutoSpend support

Write to support@kmarkovych.com. Include your device model, the app version (Settings → About) and, if something went wrong, what you did just before it happened.

Everyday questions

How is fuel economy calculated?

From consecutive full tanks: the distance between two full fill-ups divided by the litres of the second one. Partial fill-ups are recorded as expenses but excluded from the consumption figure, because the tank level at the pump is unknown — including them would produce numbers that look precise and are wrong.

How do I get the PDF service book?

Settings → Export PDF, with the car selected in the journal. The file contains the full history of that vehicle and can be shared or printed straight from the share sheet. CSV export sits next to it for spreadsheets and tax records.

How do I move my data to a new phone?

On the old phone: Settings → Backup, which writes a single file wherever you choose (Files, Drive, email to yourself). On the new phone: Settings → Restore, and pick that file. The restore replaces the current database, so make a backup first if the new phone already has entries you want to keep.

Reminders are not arriving

Check that notifications are allowed for AutoSpend in system settings, and that the reminder's date or odometer target is still ahead of you. Reminders are scheduled on the device with inexact timing, so a notification may arrive a little later than the exact minute — that is deliberate, and it is what keeps the app free of the battery-draining permissions used by alarm apps.

What does Pro unlock?

Unlimited cars and entries, service reminders, receipt photos, and CSV/PDF export. The free version keeps one car and twenty entries with the dashboard, journal and statistics.

How do I restore a purchase on a new device?

Settings → Restore purchases, signed in to the same App Store or Google account you bought with. Purchases are tied to that store account, not to any AutoSpend account — there is none.

How do I cancel a subscription?

Subscriptions are managed by the store, not by the app: on iOS in Settings → your name → Subscriptions; on Android in the Play Store → Payments and subscriptions. Cancelling stops the renewal and Pro stays active until the end of the paid period. The lifetime purchase does not renew and cannot be cancelled — it simply stays.

Can I get a refund?

Refunds are handled by Apple and Google under their own policies — through reportaproblem.apple.com or the Play Store order history. If something in the app is broken, write to me first: a fix is usually faster than a refund.

How do I delete my data?

Delete individual entries or cars in the app, or uninstall it to erase the local database entirely. Nothing is stored on any server, so there is no account to close and no copy left behind.

Reporting a bug

The most useful report has three lines: what you expected, what happened, and the steps in between. A screenshot helps more than a description of the screen. If the app closed unexpectedly, mention the exact moment — after saving, on opening a screen, on export — so the crash can be reproduced instead of guessed at.

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